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Building a Brand: Why a Strong Digital Presence Matters

December 19, 20235 min read

Building a Brand: Why a Strong Digital Presence Matters

A thriving business feeds on generating engagement. During this time of uncertainty, it is absolutely crucial for businesses to connect with consumers and stay relevant. In the last decade, in particular, many consumers have become accustomed to finding what they want online. According to a Salesforce survey, 85% of consumers conduct research before they make a purchase online, and among the most used channels for research are websites (74%) and social media (38%). Consequently, businesses need to have an effective online strategy to increase brand awareness and grow.

A digital presence gives your brand an ideal platform to communicate with consumers. It gives you the opportunity to set the narrative on who you are as a brand and set yourself apart from competitors. More than just your website, your digital presence expands to all the touch points a consumer may have with your brand online. While this does indeed include your website, it can also include areas outside of your control, such as conversations about your brand on social media and online reviews. In order to put your best foot forward in front of clients, consider bolstering all aspects of your brand online.

Seizing on an Opportunity

The fact is that regardless of your digital standing, your customers are online. In 2019 alone, there were approximately 3.8 million Google searches conducted each minute, many of which were carried out to find information on local businesses. As you can see from this data, the Internet can be a valuable tool for businesses; it provides an opportunity to broaden your reach and communicate with consumers on a global scale. Your website, social media, and other digital mediums give you a platform to both educate clients about your services and highlight your unique features or values that inspire resonance. Online, clients can simultaneously learn about who you are as a company and engage with your brand on a more personal level. 

Having a substantial digital presence can not only increase client awareness, but it can also work to strengthen your brand by building up your credibility. Since clients are likely to research your brand before making any monetary commitments, they will naturally expect to find your business when they search online. It follows then that your brand should appear (and rank highly) within search results. If clients can’t find your brand when they search for you, they may question your reliability and even the legitimacy of your business. Your presence online displays a sense of professionalism that allows you to prove your expertise and stand out against your competitors.

The first and most essential step in boosting your brand’s digital presence is creating a professional, user-friendly website. Your website is an incredible asset that allows consumers to find you and hopefully it inspires them to convert. A clean, modern design can visually connect with consumers by exemplifying your personality and brand voice. Moreover, a site that is intentionally designed for an enhanced user experience can make a powerful first impression on consumers. 

Beyond its aesthetics and functionality, your website should also provide valuable content. Ensure that all information featured throughout the site is both current and accurate, as well as relevant to your target audience. Sharing news updates about your brand or maintaining a regular blog where you provide fresh and original content related to your brand or industry can be effective in drawing consumers to your site. Paired with advanced SEO and analytics tools, you can determine how to create the most impact and attract more consumers to your content.

The next step in building a strong online presence is to focus on engaging with clients outside of your website. An active and consistent social media presence allows you to stay relevant to your audience and connect on a more personal level. Not all social media platforms may be effective for your brand, so establish a social media strategy that most benefits your business by determining which platforms your audience uses. Additionally, it can be productive to monitor the narrative circulating around your brand on social media and other review platforms so that you can manage your public reputation. 

Striving for a stronger digital presence can open the door to connecting with a wider audience, which provides you with the foundation for increased business growth. It can give your brand the opportunity to boost engagement with your target audience, build your credibility and maintain your reputation. Building your presence online is a significant undertaking, but the benefits to your brand are well worth the effort.

Maximizing Your Digital Presence with SCALEXCEL

As you embark on the journey of building a robust online identity for your business, consider the invaluable assistance that SCALEXCEL can offer. With a dedicated team of experts, SCALEXCEL specializes in creating professional, user-friendly websites that serve as powerful assets in establishing and enhancing your digital presence. A well-designed website not only visually connects with consumers but also acts as a gateway to converting potential leads. SCALEXCEL goes beyond aesthetics, ensuring that your website features up-to-date, accurate, and relevant content tailored to your target audience.

In today's digital landscape, a strong online presence is paramount for business growth. SCALEXCEL equips you with the tools and expertise to seize the vast opportunities the internet offers. By partnering with SCALEXCEL, you not only enhance your brand's visibility but also build credibility, ultimately paving the way for sustained success. Take the first step toward a more impactful digital presence with SCALEXCEL – where your brand's growth is our priority. Visit our website at www.scalexcel.com to learn more about how we can elevate your business in the digital realm.



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Our Best Features

With our powerful tools and resources, you can streamline your workflows, increase productivity, and optimize your business operations for maximum efficiency.

Messaging Communication Software

In 2022, 70% of consumers opted in to receive texts from businesses.

Upload existing clients and reach new prospects, in one inbox

Call center services

Never miss a client with our live answering service during business hours.

Content Marketing

Increase your brand visibility and credibility with a team of specialists

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The ultimate business growth toolbox that enables you to easily scale and excel your business.

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301 S McDowell St

Suite 125-1673

Charlotte, NC 28204

About

The ultimate business growth toolbox that enables you to easily scale and excel your business.

Follow Us

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(704) 307-4527

info@scalexcel.com

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301 S McDowell St

Suite 125-1673

Charlotte, NC 28204